Site Publisher

The website dualshock.store is published by:

Company name: BRAND COLORS LP
Trading name: Dualshock
Legal form: Scottish Limited Partnership
Registration number: SL035331

Registered office:
5 S Charlotte St
Edinburgh EH2 4AN
United Kingdom

Telephone: +44 7456 059797
Email: support@dualshock.store

Customer Service

Our customer service is available Monday to Friday, from 9 a.m. to 6 p.m. Paris time. We generally respond within one business day.

Shipping and Returns Address

102 Rue des 3 Tilleuls
77000 Vaux-le-Pénil
France

This address is separate from the registered office. Before making a return, contact our customer service to receive instructions and your prepaid return label, in accordance with our returns and refunds policy.

Editorial Responsibility

The content of the website is published under the responsibility of BRAND COLORS LP. To report an error or disputed content, write to support@dualshock.store.

Hosting

Host: Shopify Inc.
Address: 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Telephone: +1 613-241-2828
Website: www.shopify.com

Copyright and Intellectual Property

The texts, photographs, illustrations, logos, and other elements on this website are protected by the intellectual property rights of their respective owners. Any reproduction or use requires their prior authorization, except as permitted by law.

Dualshock is an independent retailer, without any affiliation, sponsorship, or endorsement by Sony Interactive Entertainment. The Sony, PlayStation, PS4, PS5, and DualShock trademarks belong to their respective owners. Their presence on the website is intended to identify the products offered or their compatibility and does not imply any partnership with these owners.

To report any alleged infringement of your rights, contact us at support@dualshock.store, specifying the content concerned and the elements supporting your request.

Personal Data

To learn about the terms of collection and processing of your data, as well as the conditions for exercising your rights, please see our privacy policy.

Complaints

For any complaint regarding an order, contact our customer service at support@dualshock.store, providing your order number and the nature of the problem. We will review your request in order to seek an amicable solution, without limiting your rights or the remedies provided by law.